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About Us
Location
We provide Physiotherapy and Exercise Physiology services to Goulburn. We are conveniently located in the centre of town at 39a Goldsmith Street. (Across from the Lieder Theatre)
Who We Are
At our locally run clinic, we are dedicated to providing quality and timely Physiotherapy and Exercise Physiology services to Goulburn.
Our goal is to help you achieve the best possible outcomes through personalised care. We understand that every client is unique, and our experienced team works with you to create a tailored treatment plan.
With a network of trusted health professionals across a variety of disciplines, we are committed to offering comprehensive support and referrals to ensure you receive the highest level of care.
Whether you’re recovering from an injury, managing chronic pain, or looking to improve your overall health, we are here to help you on your journey.
Why Choose Us
At Step 1 Physiotherapy we understand the importance of getting back to what matters most to you.
Our Goulburn based team will work with you to achieve the best results possible.
At Step 1 Physiotherapy, Goulburn, we don't just aim to make your pain smaller we will teach you how to make your life bigger.
Office hours
Mon-Fri
Our Services
Contact our Goulburn office on
02 4822 8111 to book a Physiotherapy appointment now:
Injury Management
At Step 1 Physiotherapy, our skilled Physiotherapists and Exercise Physiologists are trained to assess all types of injuries. Whether your injury is the result of trauma, such as sprains or strains, or develops over time due to multiple contributing factors, we are here to help.
At our Goulburn clinic, we focus on identifying and treating the pain and weakness that result from, or contribute to, your injury. Our goal is to restore your function and mobility, ensuring a faster and more effective recovery.
Post Operative Management
At Step 1 Physiotherapy, we understand that recovery after surgery is crucial to getting back to your daily activities. Our Physiotherapists/Exercise Physiologists work closely with you, your surgeon, and your GP to ensure a smooth and effective recovery process.
Based in Goulburn, our experienced physiotherapy team utilises a wide range of techniques tailored to your individual needs, aiming to provide you with the best possible results and help you regain strength, mobility, and function.
Workplace Injuries
At Step 1 Physiotherapy, we know that returning to work after an injury is an important part of your recovery. Our Goulburn-based Physiotherapy and Exercise Physiologist team is dedicated to helping you return to work safely and effectively.
We work closely with insurance companies and your doctor to ensure that your rehabilitation progresses without delays, so you receive the best possible care and support throughout your recovery journey.
Vertigo
Vertigo is acute dizziness and can result from a number of factors.
Our team of Physiotherapists are skilled at assessing the common causes of vertigo and can provide treatment or advice on how best to manage it.
Trigger Point Dry Needling
At Step 1 Physiotherapy in Goulburn, we offer trigger point dry needling as a highly effective treatment for muscle pain and dysfunction. This technique uses acupuncture-style needles to target specific trigger points in the muscles, helping to alleviate pain, improve mobility, and restore function.
Our skilled and experienced Physiotherapists are trained in identifying when dry needling may benefit your recovery. Whether you're dealing with muscle pain, chronic tension, or restricted movement, our team at Step 1 Physiotherapy will ensure this treatment is applied safely and effectively to help you get back to your best.
Strengthening and Conditioning
At Step 1 Physiotherapy in Goulburn, strengthening and conditioning go beyond lifting heavy weights. Most injuries require rehabilitation-style strengthening to restore normal function and prevent future issues.
Our experienced Exercise Physiologists and Physiotherapists work closely with you to create a personalised rehab program that suits your skills, goals, and specific needs. Whether you’re recovering from an injury or aiming to improve your strength and mobility, we’ll guide you every step of the way toward a full recovery.
Back Pain
Back pain, spinal pain, slipped discs, bulging discs, lumbago, and sciatica can all be debilitating.
At Step 1 Physiotherapy in Goulburn, our highly skilled Physiotherapists and Exercise Physiologists are trained to assess, diagnose, and treat back pain effectively, often without the need for extensive imaging or tests.
We focus on providing personalised, hands-on treatment to relieve pain and restore your mobility, helping you get back to doing what you love.
Chronic Pain
Chronic pain can occur following an injury, disease or due to a loss of function.
In treating chronic pain the whole person needs to be considered and an holistic plan developed to increase function and reduce pain.
Our Physiotherapy and Exercise Physiology team will develop an individual plan in consultation with you in order to reduce your pain and to return you to the activities that matter the most to you.
Mens Health
Men’s health issues , like incontinence, can be embarrassing and debilitating.
These can be experienced following prostate or abdominal surgery or as a result of ageing.
In most cases our Physiotherapists can work with you in order to reduce the symptoms, stress and stigma associated with mens health issues.
Headaches and Migraines
Headaches and migraines can severely impact your day-to-day life, affecting your ability to focus and perform regular activities. At Step 1 Physiotherapy in Goulburn, we specialize in targeting the problematic tissue that contributes to headaches and migraines, working to restore strength and normalize function to prevent future occurrences.
Our experienced Physiotherapy team will assess the potential causes of your headaches and create a tailored treatment plan to help manage your pain and reduce the frequency of episodes. With a combination of manual therapy, strengthening exercises, and personalised care, we aim to provide lasting relief and improve your quality of life.
Our Team
Tristyn Joyce - Principal Physiotherapist - Director
I decided to become a Physiotherapist following a holiday injury that resulted in my leg being broken. I underwent surgery and rehab to get back up and "running". My Physiotherapist at the time explained everything to me step by step and gave me a basic understanding of what Physiotherapy was.
I then undertook 5 years of study to become a Physiotherapist.
I graduated with a Bachelors Degree in Physiotherapy from the University of Canberra. I have worked in and around Goulburn and Canberra since graduating and have gained experience in:
- Injury management, including sports, workplace and general injuries,
- Pre and Post surgical management,
- Pediatric assessment and treatment,
- Vertigo/ dizziness,
- Assessments and fitting of orthotics for sport and lifestyle,
- Trigger point dry needling- for all body areas including Spine, hands, TMJ
- Migraine and headache
- Back Pain and Neck pain, Low back pain
- Spinal mobilization and manipulations
- Strengthening and conditioning - all levels from grass roots/beginner to elite athlete
- Men's Health
- Chronic pain
- Concussion Management
Frances Tait Hallam - Physiotherapist
Frances’ path to physiotherapy is deeply personal, shaped by a lifelong passion for dance and a natural talent for problem-solving. Beginning ballet at just 3 years old, Frances dedicated 20 years to her dance career, gaining an intimate understanding of the body’s movement capabilities and the physical demands required for peak performance. This early immersion in dance gave her invaluable insight into both the beauty and the challenges of movement.
Beyond her years as a dancer, Frances spent 7 years as a dance instructor, teaching classical ballet, contemporary, and jazz. This role not only deepened her knowledge of movement patterns but also sparked a growing interest in injury prevention, rehabilitation, and the human body’s ability to heal and adapt.
While pursuing a Bachelor of Science, Frances began to feel drawn to the physical aspects of human health. It was her father who encouraged Frances to shift her focus toward physiotherapy. Recognising Frances’ natural analytical abilities and her genuine desire to help others, he supported her decision to transfer to a Bachelor of Physiotherapy. It was the perfect marriage of her passion for movement, her problem-solving mindset, and her dedication to supporting others on their journey to recovery.
Today, as a fully qualified physiotherapist, Frances combines her dance experience with her physiotherapy expertise to help a wide range of individuals recover from injury, prevent future issues, and return to the activities they love with strength, mobility, and confidence.
Lori McWhirter - Exercise Physiologist
With over 10 years of experience in the health, wellness, and fitness industry, Lori is a dedicated Accredited Exercise Physiologist and Certified Personal Trainer.
Lori is passionate about helping individuals achieve their best health outcomes through evidence-based exercise strategies tailored to meet their unique needs.
Lori brings a practical, results-oriented mindset to her fitness work, always aiming for sustainable, long-term health improvements.
Lori's approach goes beyond physical fitness—she empowers clients to enhance both their mental and physical well-being.
Outside of her professional life, Lori is an avid cyclist and triathlon competitor, finding great joy in the challenge and discipline these sports offer. She understands the importance of balance, and she values spending quality time with her family, embracing the joy of life outside of work and fitness.
Throughout her career, Lori has worked with a diverse range of clients and takes pride in engaging with communities, educating on the vital role of exercise, and providing practical tools for healthier living. Whether you're looking to boost cognitive performance, improve your fitness, or simply gain a deeper understanding of your health, Lori is here to support you every step of the way.
Bonnie Martin - Director- Office Manager
Bonnie is a dedicated professional who studied Conveyancing Law and Practice at Macquarie University.
Her diverse experience spans across administration roles in both the health and finance industries, showcasing her adaptability and commitment to service.
Known for her approachable and client-focused demeanor, Bonnie is a valued team member at Step 1 Physiotherapy.
She thrives on assisting clients, ensuring they have a positive and productive experience. Her ability to combine her legal knowledge with her practical administrative skills makes her an asset to any team, always willing to go the extra mile to support clients in their physio journey.
Brooke Davis - Administration
Brooke is an experienced administration employee currently studying midwifery at the University of Canberra.
She balances her professional responsibilities with being a dedicated mother. Outside of work and study, Brooke enjoys staying active at the gym and is often seen with a coffee in hand.
For the past two years, Brooke has been a valued member of Step 1 Physio, where she combines her organizational skills with a passion for client care. She works diligently to ensure the clinic runs smoothly and that clients receive top-notch service.
While managing work, study, and family life, Brooke remains focused on completing her degree in midwifery. She handles her responsibilities with determination and a positive attitude, always striving for balance in her busy life.
Brooke’s role at Step 1 Physio has allowed her to grow professionally and personally, and she takes pride in contributing to the clinic’s mission to provide high-quality care and service.
Montana Harmer - Administration
Montana is currently studying Sport and Exercise Science at the University of Canberra, driven by her passion for fitness and helping others achieve their health goals.
Montana is not only dedicated to her studies but also loves to stay active herself, whether that’s hitting the gym, practicing yoga, or playing rugby league. Her commitment to strength shows in her daily routine, and she thrives on the balance these activities bring to her life.
For over a year, Montana has been part of the Step 1 Physio team, working in administration. She enjoys supporting the team and clients, ensuring everything runs smoothly, and contributing to a welcoming and organized environment. It’s a role that allows her to combine her organizational skills with her passion for health, and she takes pride in making a positive impact on both the clinic and those who visit.
When she’s not in the gym or on the rugby field, Montana is all about finding new live music experiences. Concert hopping is one of her favourite ways to unwind. Montana is all about living an active, full life, balancing her passions for fitness, sports, and music, and embracing every opportunity that comes her way.
Vively -
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The CGM Program comes with 1x CGM sensor, and a comprehensive app designed to analyse your glucose data and provide personalised recommendations.
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